Keep your systems running smoothly

We take over or support you in the further development and operation of existing software systems

Benefits

Our clients are IT service providers, IT product companies, system integrators and end client. The applications and data remain typically on the servers of our clients. We use our qualified, dedicated teams remotely in your projects. There is also the possibility to use a shared services model.

As a rule, the transfer of know-how takes place within the transition phase at your premises. We have a modern infrastructure with appropriate communication tools and work with you on the basis of standardized, certified and audited ITIL services.

Experience

For almost two decades, we have developed a wide range of best practices and have gained extensive expertise.

Adaptive

You benefit from lower, predictable and transparent costs for the operation of your software systems.

Language

The project language is generally German or English.

Scalability

Scalability of team size.

Application management from a development and support perspective

Further development and maintenance of software in use

Support


- Incident Management, also 24 × 7, over 1st, 2nd or 3rd level helpdesk for various systems and platforms- Change Management & Release Management- Problem management- System monitoring- Availability management, network and server monitoring- Continuous Improvement Management

Our managerial expertise


- Finance and accounting- Business Intelligence- Supply Chain Management and Procurement- Logistics and warehouse management- Material management and production planning- Sales, distribution, marketing- Payroll and Human Resource Management

Our technical expertise


- Individual software (Java, .NET, PHP, COBOL, etc.)- Standard software (SAP, Siebel, MS Dynamics AX, among others)- Mainframe systems- UNIX and Windows systems- Communication, intranet and collaboration

Top Security and Data Protection


- Business Continuity Plan- Disaster Recovery Plan- Access Control System- Redundant two route high-speed connection between data center and each remote site from two different providers- Data encryption…and much more

“We started our cooperation with NTT DATA Romania in 2007. Step by step, a close partnership was established the years to follow and in addition to highly qualitative technical, organizational and communication skills within the responsible teams, a high understanding of the needs of our target group has also been developed over the years. Our development focus has recently been process management applications for desktop, web and mobile environments. For example, an e-commerce portal was made available from scratch, making indexed searches within our publications possible. Other developed web solutions allow end users to operate in large, professional online communities. The team covers different technology areas, ranging from .NET, PHP, iOS up to C ++.
Covering the entire software lifecycle, the NTT DATA Romania team was and still represents an essential component to our digitization strategy and is today a core competence center outside Germany. “

– Ralph Vonderstein

Geschäftsführer, Wolters Kluwer Deutschland